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myITdepartment Joins Postini Partner Reseller Program

Written by Administrator

Charlottesville, Va., June 15, 2009 -- myITdepartment today announced it has been selected as an enterprise partner of the Postini (TM) suite of communication security. myITdepartment helps organizations realize the full benefits of Postini mesasaging security services by providing consulting and services around implementation, data migration, system integration, training and application support.

The Postini partner status will help us enhance the value of electronic communications for our customers. The current economic environment requires all of us to do more with less. A quick and efficient way to accomplish this without compromising control and efficiency is to eliminate expensive premise-based messaging security solutions and outsourcing these functions using Postini.

As an authorized partner, myITdepartment is empowering organizations to communicate and collaborate in new ways. With Google Apps, users can use applications such as Gmail(TM) webmail service, Google Talk(TM) instant messaging service, Google Calendar(TM) calendaring service, Google Docs(TM) web application, Google Sites(TM) web application, and Google Video(TM) for business on their own domain to work together more effectively. Combined with the on-demand business management software from NetSuite, myITdepartment is able to help customers move their entire back office infrastructure to the cloud, enabling organizations to focus on their core business while achieving tangible cost savings. Adding message security, archive, retention and discovery was a natural fit with Postini.

Postini's e-mail security and management technology reportedly protects enterprise servers and desktops at the perimeter, stopping spam and viruses before they enter a company's network.

Features of the Postini product include spam and virus filtering, content and policy management, disaster recovery and industry specific content filtering as well as protection from e-mail attacks such as directory harvest attacks (DHAs) and e-mail denial of service (DoS) attacks.

For more information on myITdepartment, contact us. myITdepartment provides innovative solutions in the areas of information technology, Software as a Service (SaaS) services and solutions, financial management and management consulting.

myITdepartment Joins Google Apps Authorized Reseller Program

Written by Administrator

Charlottesville, Va., May 22, 2009 -- myITdepartment today announced it has been selected as an enterprise reseller of the Google Apps(TM) suite of communication and collaboration tools. myITdepartment helps organizations realize the full benefits of Google Apps by providing services around implementation, data migration, system integration, training and application support.

The Google Apps Reseller program will help us enhance the value of Google Apps for our customers. The current economic environment requires all of us to do more with less. A quick and efficient way to accomplish this without compromising control and efficiency is to eliminate expensive premise-based messaging solutions and outsourcing these functions using Google Apps.

As an authorized reseller, myITdepartment is empowering organizations to communicate and collaborate in new ways. With Google Apps, users can use applications such as Gmail(TM) webmail service, Google Talk(TM) instant messaging service, Google Calendar(TM) calendaring service, Google Docs(TM) web application, Google Sites(TM) web application, and Google Video(TM) for business on their own domain to work together more effectively. Combined with the on-demand business management software from NetSuite, myITdepartment is able to help customers move their entire back office infrastructure to the cloud, enabling organizations to focus on their core business while achieving tangible cost savings.

The Google Apps Reseller program includes resellers, consultants and independent software vendors that sell, service and customize Google Apps Premier Edition for their customers. myITdepartment received training, support and deployment services from Google, as well as access to APIs for integrating Google Apps into their customers' business operations.

For more information on myITdepartment, contact us. myITdepartment provides innovative solutions in the areas of information technology, Software as a Service (SaaS) services and solutions, financial management and management consulting.

Google Apps, Gmail, Google Talk, Google Calendar, Google Docs, Google Sites, and Google Video are trademarks of Google, Inc.

Blackberry and GroupWise

Written by Administrator

Yes, it's true. GroupWise 8 and Blackberry Enterprise Server 4.1.6, along with BB OS 4.5 are pretty addictive!

- Brief Integration Overview, November 4th, 2008 - AFG

In order to use email integration on a Blackberry and a GroupWise system, you can use the following methods:

1. Webmail (webaccess) - This works well if the versions are stated above. The bigger trick is to enable both your webaccess gateway and the application on Tomcat with a much longer timeout, so refreshing is easy without logging back in again.

2. POP3 or IMAP- Again this works well if the versions are stated aboved. Not at all effective since there is more maintenance on the Blackberry, and your sent items don't share the same smarts in relation to their storage space.The email is not as fast as a BES integration.

3. BES (Blackberry Enterprise server) - This is the most sensible approach. It also allows you to run the Enterprise Messenger Service for GroupWise on the handheld. Your carrier needs to be sure BES (not BIS) is enabled on the account for your device.We typically see the email show up on the handheld 30-40 seconds after it is sent to the GroupWise account, which is nice. Our carrier usually takes 5-10 minutes for POP/IMAP.

Realize that GroupWise 8 does not ship until November 17th 2008. We upgraded our production system with the GroupWise 8 BETA 5 and liked it so much, we decided to keep it. After that, we wanted to see if BES would integrate without issues. YES IT DID.We used the SOAP connecor and the GroupWise 8 client. We did not have any of the issues 6.5 or 7.0 users had with some GroupWise dll's not having the correct function in order to get the system address book connected the the BES Manager.

So while this is seemingly a little more than "experimental", we like to think it's a bit ahead of the "curve", in a manner of speaking.

What we used in this production environment:

VMARE SERVER HOST (Linux)

SUSE Linux Enterprise Server with OES2 Addon install (Linux) for Groupwise 8 Server.

Windows 2003 Server (Sorry, RIM does not support Windows 2008 Server yet, and too many beta's had crept into this environment already) with BES 4.1 SP6 for GroupWise from RIM.

BlackBerry 8830 World Edition with OS 4.5 (also BETA and not supported by the carrier).

The combination of BES 4.1SP6 and BB OS 4.5 gives us HTML formatted email from our GroupWise server on the handheld. It wirelessly syncs Address Books, calendar/task/notes and email.

We also took the time to SSL enable GroupWise Messenger (required to run it on a BB handheld, or linux workstation). Then we created the application on our server so we could perform an OTA push and sent it to select handhelds in our organization so syncing to the desktop was not necessary to get this application.

We did find running ConsoleOne on Linux was not updating our GroupWise config files, and hope Novell fixes this one day soon. In the meantime, we crafted ours by hand for the DOM, POA, GWIA, WEBACCESS and the Messenger MA/AA. We also found the GWCSRGEN utility seems "half baked" on Linux, meaning you have to run a utility on the Linux system to generate the keys to SSL enable the Messenger system, but then you have to use iManager to create the b64 certificate and have to use a linux type directory/path statement in the Messenger MA/AA config files in order to get the agents to both start correctly and use the key/certificates. Perhaps if we ran ConsoleOne on a workstation it would not have given us this issue, but still we were puzzled by the fact that the changes are reflected in the ConsoleOne GUI, but not in the actual config files. One of those things that makes you go "hmmmmm, it's taken me how long to figure this out?".

Overall, we're impressed with the relative ease of integration for these three systems, especially since two are Beta products. - END

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Yes, it's true. GroupWise 8 and Blackberry Enterprise Server 4.1.6, along with BB OS 4.5 are pretty addictive!

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