myITdepartment

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Does your company have its own IT department?

At myIT, we will customize an IT service and support plan for your firm. We can be your IT department! Telephony, Internet, Branch Office, VPN, Voice over IP, security systems and much more!
Home arrow Support
Support Guidelines PDF Print E-mail
Written by Administrator   
To request a service ticket to be opened, please follow the guidelines below:

It is important to always contact the helpdesk directly for prompt service and scheduling since contacting a technician directly without a ticket will not have any calls or service scheduled.

  • Please fill out our online form, or
  • email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or
  • Call our helpdesk during normal business hours (from 9am to 5pm, Monday through Friday) at 434-984-8426.
  • You can also Fax your request to the helpdesk at 434.984.8427.

 

For more information on our helpdesk ticketing system, please visit that page.